About Englewood Hospital and Medical Center


2010 Press Releases



Media Alert for January 5th -- Betsy Gotbaum Visits EHMC

Former New York City Public Advocate Besty Gotbaum embraces another role in the service of NYC by spearheading an initiative to alleviate the toll that overcrowding is having on the Emergency Departments of the City and to develop the most compelling model for NYC Emergency Departments (see attached fact sheet for more information).  Ms. Gotbaum has chosen to visit the new Emergency Care Center at Englewood Hospital and Medical Center in Bergen County, New Jersey, as one of several hospitals nationwide that offers patients outstanding ED services.

WHO:              Former NYC Public Advocate Betsy Gotbaum

WHEN:           Tuesday, January 5, at 1:00 pm         

WHERE:         The new Emergency Care Center at Englewood Hospital and Medical Center (350 Engle Street, Englewood, NJ 07631)

**Media/Photo/Video Opportunity**

Please contact Sandra Sgambati at (201) 894-3386 or Maria Margiotta at (201) 894-3524 to coordinate media coverage. 

**More Info About The New York City Emergency Department Collaborative**

Over the past three decades, Betsy Gotbaum has led a distinguished career in the public and private sectors.
Betsy Gotbaum has worked as advisor to three mayors; financial executive developing capital for start-up entrepreneurial firms; commissioner of the Department of Parks & Recreation; and President of the prestigious New-York Historical Society.

During Betsy Gotbaum's term as Public Advocate for NYC over the last eight years, her leadership has paved the way for municipal reforms in education, school construction, prevention of crime against women, and the fight against hunger. Through her extensive experience in management and through collaboration with non-profits, businesses, and government agencies, Betsy Gotbaum reshaped the image of the Office into the primary place New Yorkers could turn with problems related to city government.  Additionally, each week she helped solve hundreds of city service complaints made by New Yorkers who could not get help other places.

Betsy Gotbaum was elected as Public Advocate in 2001, and reelected in 2005. In both elections, she received more votes than other candidates, including those for mayor or comptroller. She is only the third woman elected to a city-wide post in NYC history.
Betsy Gotbaum has exposed major problems in the special education system, prompting the Department of Education to set aside more money for special needs students. She successfully lobbied to stop the administration from cutting preventive services that help families keep their children out of foster care. Her recommendations led to reforms in the food stamp application process that have helped thousands of New York City families put food on their tables. She has launched major studies that shed new light on the City’s affordable housing crisis and the provision of government services to survivors of domestic violence.  During her tenure Betsy worked with the New York City Health and Hospital Corporation and was instrumental in improving patient’s access to care. 

Throughout her career, Betsy Gotbaum has shown commitment to community service. She has served on the boards of innumerable not-for-profit organizations, including the Community Service Society; The Valley Recreation and Youth Development Program in Harlem; Goodwill Industries; and the Municipal Arts Society. Her best-known talent is her ability to raise funds to support the projects and organizations that are meaningful to her.  She will continue in her capacity as the President of the 501C3, the Fund for Public Advocacy.
In all her various occupations, Betsy Gotbaum has been known for using nontraditional methods to turn troubled situations and institutions into success stories.  Therefore, it is now appropriate, as her eight year term as Public Advocate comes to a conclusion, that she embraces another role in the service of NYC by spearheading an initiative to alleviate the toll that overcrowding is having on the Emergency Departments of the City. 

Betsy is in the process of assembling a team to participate in a multi-disciplinary “think tank” comprised of specialists in many different disciplines to evaluate, develop and test solutions in Emergency Medicine.  As health care takes center stage in the national political debate, it is reassuring to have someone with the experience and track record of Betsy Gotbaum to lead the way with such an important public initiative. 

Betsy has already begun to visit NYC Emergency Departments to learn about the challenges they face and identify potential partners to participate in this initiative.  In addition, Betsy will be identifying hospitals across the nation, that have been identified as outstanding examples of ED services.  This information will be used to develop the most compelling model for NYC Emergency Departments.  The charge of this collaborative will be:

  • Assemble a team of clinical and non-clinical experts to participate in a “think tank”

    • Assess challenges both those that are unique to NYC as well as those that face

      EDs nationally

    • Assess solutions that have been implemented nationally and evaluate their


  • Begin a national search for “best of breed” ED services with a focus on:

    • Improved patient safety by eliminating waits in ED waiting rooms

    • Improved throughput with goal of 10 minutes to provider

    • Elimination of patients that leave without being seen (LWBS)

    • Elimination of ambulance diversions

    • Dramatic improvements in patient satisfaction

    • Increased “surge capacity” of NYC EDs

    • Establishing a powerful return on investment model with special emphasis on:

      • Increased volume (capture of LWBS and diversions)

      • Increased ED productivity

      • Improved Point of Service (POS) collections

  • Work with Emergency Department architectural firms to incorporate latest innovations

    in ED processes into new ED designs (Emergency Departments of the Future)

  • Develop and test delivery models for ED services with the creation of a demonstration

    project that meet above targets of performance

Beginning with the New Year, Betsy will be moving quickly to assemble the expert panel necessary to address Emergency Department Overcrowding in NYC.

About Englewood Hospital and Medical Center
Englewood Hospital and Medical Center provides patients with the highest level of compassionate care through a broad range of state-of-the-art clinical programs and the most advanced treatments and diagnostic services. It is renowned for its bloodless medicine and surgery program, cardiac and vascular programs and its leadership in breast care, oncology and joint replacement services. Through its affiliation with the Mount Sinai School of Medicine and the Mount Sinai Consortium for Graduate Medical Education, this thriving, acute-care and community teaching hospital trains medical residents in a variety of disciplines, including surgery, pediatrics, podiatry, pathology and critical care medicine.  Englewood Hospital is home to a Vascular Fellowship Program that has trained a generation of world-class vascular surgeons.  Additionally, many members of the medical staff at Englewood Hospital serve as faculty members at Mount Sinai. Englewood Hospital has earned numerous accreditations from the Joint Commission and other organizations and is among the four percent of hospitals nationwide honored with the prestigious Magnet nursing award, a distinction that has been earned twice by its nursing staff.