Patients & Visitors

Patient and Family-Centered Visitation

Visiting Hours and Policies

VISITING HOURS
Our patients’ family members and guests are welcome to visit between 8:00 a.m. and 8:00 p.m.
Quiet hours are observed between 8:00 p.m. and 8:00 a.m. We ask visitors to leave during quiet hours to support their loved one’s and other patients’ rest and healing. Any requests for exceptions must be discussed with the patient’s nurse.

MAXIMUM NUMBER OF GUESTS
Two guest passes will be allowed per patient. This is for the privacy and safety of all our patients. Family and guests in excess of two people are encouraged to use publicly accessible resources on campus, such as the main lobby, the Family Resource Center on the first floor, and the cafeteria. The ICU and Mother/Baby Units have policies designed to address the specific needs of patients in those areas. Please see those sections below for important information. 

CHILDREN
Children are permitted to visit but must be accompanied by an adult and not left unsupervised. At no point during the visit should a child under the age of 12 be left under the sole supervision of the patient. The ICU and Mother/Baby Units have policies designed to address the specific needs of patients in those areas. Please see those sections below for important information.

SAFETY, SECURITY, AND PATIENT PRIVACY

  • Patients have the right to limit their visiting hours and to choose their guests.

  • At all times, the needs of a patient’s roommate will be taken into consideration.

  • All guests must obtain a pass at the Information Desk, wear it visibly at all times, and return it upon departure.

  • Guests who are sick or who have been exposed to a contagious illness will be asked not to visit.

  • Patient care is our first priority. At times, guests may be asked to step out of the room to ensure patient care,


    privacy, and comfort.

  • All persons entering and exiting patient rooms must sanitize their hands thoroughly with an alcohol-based rub or


    soap and water.

  • Guests may not bring in or use tobacco products, alcohol, or illicit drugs, and may not provide patients with any


    prescription or over-the-counter medication.

  • Guests may not use patient bathrooms, beds, supplies, or equipment.

  • For the safety of patients and staff, Englewood Hospital and Medical Center reserves the right to inspect all bags


    and packages.

All guidelines are subject to change if/when an actual or suspected outbreak of an infectious disease threatens the health and safety of our patients, staff, and/or the community.
Some units have additional or other visitation policies, as noted below.

EMERGENCY DEPARTMENT VISITATION

  • In collaboration with the patient and taking into consideration the condition and wishes of the


    patient,family/significant others may accompany the patient into the treatment area. The number of family


    members may need to be limited based on the status of the patient or the situation in the Emergency Department.

  • Whenever possible, families may be allowed to be present with a hospital staff member during invasive


    procedures and resuscitation.

POST-ANESTHESIA CARE UNIT (PACU/RECOVERY ROOM) VISITATION

  • In collaboration with the patient and taking into consideration the condition of the patient, the RN


    will notify family/significant others when the patient is out of surgery and will bring the family in briefly


    to see the patient as soon as clinically permissible.

  • Family shall enter the PACU with a volunteer or staff escort.

  • The RN will keep the family/significant other informed while the patient continues the recovery


    phase of their procedure.

  • If a patient is in the PACU for an extended period of time, the nurse, in collaboration with the patient,


    will provide for additional visits as clinically permissible.

  • Restrictions to patient visitation by family members occur as patient condition or unit activity warrants.

CRITICAL CARE OR INTENSIVE CARE UNIT (ICU) VISITATION

  • Upon admission to an ICU, family members will be updated as to the patient’s condition.


    It is recommended that the patient or designated family representative identify one family member


    with whom information is to be shared.

  • Family members should use the ICU Family Lounge or other areas referenced in Guest Resources section.

  • Restrictions to patient visitation by family members are made as patient condition or unit activity warrants.

  • Guests will be directed to the ICU Family Lounge as needed when care/treatment is being provided to the patient.

  • Children are not permitted in the ICUs.

  • Flowers, food and beverages are not permitted while visiting in the ICUs.

  • Guests exhibiting cold or respiratory symptoms, or any signs of infection, such as fever, should refrain from visiting.

  • Cell phones should be placed on vibrate and calls should be taken outside of the ICU.

  • Designated family representative(s) may call for updates 24/7.

FAMILY BIRTH PLACE AND PEDIATRICS VISITATION
Labor and Delivery Unit

  • Up to two designated support persons are permitted with a laboring or delivered patient


    (exceptions may be made at the discretion of the charge nurse, patient care director, or physician).

  • Siblings may visit; however, children other than siblings are not permitted to visit Labor & Delivery.

  • No sibling who is sick or has recently been exposed to a contagious disease may visit.

  • Children 12 years old or younger must have an adult, other than the labor coach, to supervise them


    at all times. Children must remain in their parent’s room or waiting area at all times.

  • Parents who wish to have their other children in attendance during the delivery must arrange this


    in advance with their physician and the patient care director of Labor & Delivery.


    Parents assume the responsibility of preparing the child for the birthing experience.

  • Grandparents who are not acting in the role of labor coach may visit if requested by the patient.

Cesarean Section Room/Labor & Delivery Post-Anesthesia Care Unit (PACU)

  • At the discretion of the physician, one support person may attend the surgery.

  • A staff member will bring guests to the L&D PACU for patient visits.

  • The number of guests may be limited based on patient condition.

Mother/Baby Unit

  • One significant other, identified by wearing one of the four-part hospital ID bands, has unrestricted


    visiting hours and may stay overnight.

  • In the Mother/Baby Unit, four guest passes will be allowed per patient.

  • Siblings may visit; however, children other than siblings are not permitted to visit.

  • Children (siblings) 12 years old or younger must have an adult, other than the mother, to supervise


    them at all times. Children must remain in their parent’s room or waiting area at all times.

  • All guests must wash their hands thoroughly before contact with an infant.

  • All guests (adults and siblings) must be free of illness or symptoms of illness.

Neonatal Intensive Care Unit (NICU)

  • Parents can be present 24/7.

  • All family/guests must enter through the main NICU entrance.

  • All family/guests must wash hands (1-minute scrub) prior to visiting with infants.

  • A parent must accompany any guest, and guests are to remain at the infant’s bedside.

  • Siblings of the infant in the NICU may visit under the following conditions: a sibling screening


    form completed for each visit when the child is under 12 years old.

Pediatrics

  • Hours: Parents may visit 24 hours a day.

  • Overnight accommodations are available for only one parent. The parent will be provided


    with a cot or reclining chair. For safety reasons, we ask that parents do not sleep in the


    child’s bed nor allow the child to sleep with them in the cot or recliner.

  • Siblings must be accompanied and supervised by an adult.

BEHAVIORAL HEALTH / PSYCHIATRY UNIT VISITATION
The Psychiatric Unit’s visiting hours are designed to complement the various therapeutic activities, groups, and programs while maintaining convenient, flexible hours for family and friends to visit.

  • Hours: 12:30 pm to 7:30 pm daily.

  • Visiting hours may be increased or decreased based upon medical authorization.

  • All guests must be 18 years of age or older.

  • For safety reasons, all items and packages brought in must first be checked by a staff member.